Refund policy

Thank you for shopping with us! We strive to ensure your satisfaction with every purchase. If you are not completely satisfied, we’re here to help.

All sales are final, unless wrong items were shipped, or items are damaged.

Eligibility for Refunds

Timeframe: To be eligible for a refund, you must request it within 7 days of receiving your purchase.
Condition of Items: Items must be returned in their original condition, unused, and in the original packaging. Products that are damaged, worn, or altered will not qualify for a refund.
Proof of Purchase: A receipt or proof of purchase is required to process your refund.

Damaged or Defective Items

If you receive a damaged or defective item, notify us within 7 days of delivery. We will provide a replacement or refund. Shipping fee maybe applied.

For any questions regarding our refund policy, please reach out to us:

We appreciate your business and aim to make your shopping experience hassle-free. Thank you for choosing Colia Beauty Supply!

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